Some FBOs face difficulty finding the Biashara Plus App on the App Store. They come across the "App not available" message. This problem hinders them from downloading and installing the app.

Causes of the Issue:

This problem arises in two cases:

1. If you're not in a country with Biashara Plus access

The service is presently accessible only in these countries:

• Tanzania

• Kenya

• Uganda

• Burundi

• Rwanda

• Zambia

• South Africa

• Botswana

• Namibia

• Ghana

2. If your App Store is registered in  countries without Bishara Plus access,

How to Change Country in the App Store

• Navigate to Settings and Select “Media &Purchases.”

• By clicking on Media & Purchases, you will be taken directly to “View Account.”

• On the account page, locate and select "Country/Region."

• Country/Region will directly take you to Change Country or Region

• Select your country under "Change Country or Region," then tap "Done" to save your selection.

For further support, contact our customer support team at +255679516178

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